Bob Sutton has been interested in the dynamics of work since his first job at a pizza parlor. He has since written books on the subject including No Asshole Rule, Good Boss/Bad Boss, and his newest, Scaling Up Excellence. We have a lot of fun talking about his research, tax collectors and Israeli police interrogators.
Below is a summary of his interview:
“Fight like you’re right and listen like you’re wrong”
“Its too crowded. Nobody goes there anymore”- Yogi Bera
Bob talks about how he went from a 1.9 GPA in high school to teaching at Standford and researching the dynamics of work.
Bob discusses working with a mentor in grad school who was exploitative. You could say it was first experience with an asshole boss.
Bob goes into how he got involved with David Kelly, Founder of IDEO.
Bob’s work now
We talk about the origins of the “The No Asshole Rule”
What’s Exciting Bob now
We discuss the findings from his new book “Scaling Up Excellence: Getting to More Without Settling for Less” and go in-depth about the Facebook case study.
Book Recommendation: “Orbiting the Giant Hairball” and Creative Confidence: Unleashing the Creative Potential Within Us All by his friend and mentor David Kelly
Helpful Internet Resource: Research Digest from British Psychological Society – A collection of weird studies
Helpful Habit: Exercise. No bike ride and Bob starts to get grouchy.
What is Your Purpose?: “Try to help people as much as I can and do little damage” “Help individuals and organization be better off”
Helpful Person: Jim Plummer, Stanford University, Dean School of Engineering
How to Follow Bob
There are three reactions when you fail.
1. Forgive and forget
2. Remember blame, stigmatize, and treat people like dirt
3. Forgive and remember. Learn from the situations and keep people accountable.
One More Thing
If you want to receive a free excerpt of Scaling Up Excellence which includes the preface and first chapter click here to subscribe to our mailing list
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